03/27/14
#153-37
Extended 04/10/14

THE COUNTY OF YAKIMA
is now accepting applications for
the position of

BILINGUAL OFFICE SPECIALIST
(Information Specialist)

Salary: $2,472.00 per month (37.5 hour work week)

Opening: There is one opening with the Yakima County Office of Aging and Long Term Care, Aging and Disability Resource Center working in the Kennewick office. The position screens clients for needs, provides options counseling, makes referrals and provides follow up support. May complete contract activities to include contracting and background checks. May perform duties associated with management of Home Care Referral Registry. Will provide Family Caregiver Services to include TCARE screening and referrals. This recruitment could be used to fill jobs that occur within 90 days of the closing date of this posting.

Selection Procedure:
Applications will be accepted until 4:00 p.m., Thursday, April 17, 2014. Applicants will be evaluated on the basis of past experience and training. Applicants claiming veteran’s preference eligibility will be required to complete the Application for Veterans’ Preference Form.

Essential Job Functions:
Provide screening of clients and or informal supports to determine whether client needs are best met through Aging and Disability Resource Center (ADRC) services or through Family Caregiver Service Program (FCSP). Once this determination is made perform ADRC intake or FCSP TCARE screening and match needs to service availability. Make appropriate referrals, complete follow-up and all necessary documentation following established office protocols and standards.

Position will work with state in-home paid providers and will be responsible for managing contract data base. This work will include scheduling with new providers to complete contract, BCCU (Background Check Central Unit), orientation and safety training. This info is also entered into State data base and must be maintained and updated per established policies. Responsible for monitoring training partnership data base, providing reports to staff, and ensuring that providers are in good standing. This position will also work with the Home Care Referral Registry and will recruit providers and consumers, and work with agencies to increase the use of the registry. HCRR responsibility will also include completing the state contract, running the BCCU (Background Check Central Unit) checking for qualifications and work references, and helping the provider to complete paperwork. Complete orientation training and packet with providers. Determines whether or not providers are appropriate to be placed on the registry through screening and interview process. Assist consumers and case managers/social workers to identify appropriate caregivers for the consumer. Document all activities. Providers at times may be limited English speaking, Spanish speaking clients.

Performs outreach activities to recruit consumers and providers for the Home Care Referral Registry, and prepare and disseminate recruitment packages. Performs outreach to Seniors or disabled adults who may need assistance with things related to but not limited to Medicare D plans or Medicaid applications, food stamp applications, housing applications, etc.

Provide presentations regarding Aging and Disability Resource Center Services, Family Caregiver Services, and the Home Care Referral Registry to community groups, employment agencies and other organizations that may use or refer potential clients or providers.

Other activities as assigned such as to attend staff meetings, trainings, provide the office with clerical support and assistance to case managers as needed.

Working/Conditions Physical Requirements:
Ability to travel to other agencies and client homes. Home visits would encounter unknowns, travel to and from office to homes, will travel to Walla Walla for staff meetings and to help support that staff if needed. May be required to travel to other offices our out of area for training. May have to travel in inclement weather. Rated as Sedentary Work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Requires standing, sitting, walking, lifting, carrying, pushing, pulling, bending, reaching, handling, fingering, feeling, talking, hearing, smelling, and visual acuity.

Equipment Operated:
Computer, calculator, laptop, copy machine, three hole punch, flip chart, telephone system

Minimum Qualifications:
Knowledge:
Knowledge of aging process, knowledge of resource development, knowledge of social services, knowledge of issues related to loss, knowledge of caregiving issues, background in psychology helpful, concepts that relate to human functioning, knowledge of interviewing techniques, knowledge of mental health related issues, knowledge of effective communication skills

Skills (and abilities):
Excellent oral communication skills to include active listening, client centered interviewing and skilled in writing, to include ability to provide thorough descriptions of need, justification for services; interpersonal skills essential, computer skills helpful; awareness of diverse populations, assessment skills, observation skills, information gathering abilities, problem identification abilities and excellent problem solving skills, Must be able to perform office activities such as typing, sorting, alphabetizing, filing.

Experience and Training: High School Diploma or (G.E.D.) and three (3) years of social services experience, with preference in community based services working with elderly, disabled or mental health issues or two years of college relevant to social services or a combination of experience and education which provides the knowledge, skills and abilities sufficient to successfully perform the essential duties of the job. Experience may be paid or volunteer within a social service agency.

Required:
Bilingual / Biliterate in English and Spanish.
Experience with Microsoft Office, multiline telephones.
Succesful completion of a criminal history background check.
Valid Washington State driver’s license upon employment

This is a Yakima County Courthouse Master Contract Bargaining Unit position. As a condition of employment you are required
to become a member of the Unit or pay representation fees per the negotiated contract.

For further information and application forms, contact:

HUMAN RESOURCES DEPARTMENT
128 N. 2nd Street, Room B27
YAKIMA WA 98901
www.yakimacounty.us
“AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER”


Yakima County ensures equal employment opportunities regardless of a person’s sex, race, national origin, religion, age, disability, marital status, creed, political belief, sexual orientation, veteran’s status, or any other protected status under federal or state statute. Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information.

Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to http://studentaid.ed.gov/repay-loans/forgiveness-cancellation/charts/public-service or contact your federal loan servicer.

If you are interested in the status of this position after closing, please see “Status of Openings” under the Job Opportunities tab on the Human Resources web page at www.yakimacounty.us. This will be the only method of status notification for this position.

In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States.

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