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Do you need assistance with anything related to receiving or paying for inmate telephone calls from a facility?
For more information or if you have a service or billing issue, contact Securus Technologies at 800-844-6591. Please be sure to give your name, your telephone number where you are trying to receive the call, the offender’s name and facility. This information will allow us to assist you and resolve your concern more quickly.

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1. Do you need assistance with anything related to receiving or paying for inmate telephone calls from a facility?
2. Will I receive a monthly statement?
3. Do you want to add money to or check the balance of your Inmate's Account?
4. What if the inmate is released? Will I receive a refund for the remaining funds on the account?
5. After I have used my $25 or $50 prepaid amount, can I cancel the pre-paid account and have collect calls charged through my local telephone company?
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