Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Inmate Calling

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  • For more information or if you have a service or billing issue, contact Securus Technologies at 800-844-6591. Please be sure to give your name, your telephone number where you are trying to receive the call, the offender’s name and facility. This information will allow us to assist you and resolve your concern more quickly.
    Inmate Calling

  • No, but you have the option to hear your account balance every time you receive a call from the inmate.
    Inmate Calling

  • Call Securus Technologies directly at 800-844-6591 or go to
    Inmate Calling

  • Call Securus Technologies directly at 800-844-6591 or go to
    Inmate Calling

  • Once telephone numbers are set up as a prepaid account, customers are not able to switch to another form of billing.
    Inmate Calling